Phone
+1 (916) 399-3047
SAP@delivered2choices.com
Business Hours
Mon. - Fri: 9am - 6pm
Open Sat by appt only!
Live person answering calls 24/7
Privacy Policy
Your Privacy Matters: What We Collect and Why
Delivered2Choices is committed to safeguarding your personal information. We collect only the data necessary to provide you with our SAP evaluations, counseling, and support services. The types of information we collect include:
- Personal Information: This includes your name, address, phone number, email address, and date of birth. We use this to identify you, schedule appointments, and communicate effectively.
- Employment Information: We collect your employer details, job title, and safety-sensitive position status to facilitate the DOT return-to-duty process.
- Health Information: As part of our SAP evaluation and counseling services, we may collect drug and alcohol evaluation results, counseling progress, and treatment history. This data remains confidential and is only used to support your recovery and return to work.
- Payment Information: We collect billing details, such as your payment method and transaction history, to process payments for services provided.
Additionally, we may collect non-personal information, such as your IP address, browser type, and website usage, to improve our website and user experience.
Protecting What Matters: How We Safeguard Your Data
We take the security of your personal information seriously and implement the following safeguards:
- Data Encryption: All sensitive information, including health and payment data, is encrypted during transmission and storage.
- Secure Storage: We store electronic records on secure servers and maintain physical records in locked, restricted-access locations.
- Limited Access: Only authorized personnel involved in your case can access your data.
- Firewall Protection: Our systems are protected by advanced firewall technology to prevent external breaches.
- Regular Audits: We conduct periodic security audits to identify and address potential vulnerabilities.
We do not sell, rent, or trade your personal information. It may only be shared with the following parties under strict confidentiality agreements:
- DOT Clearinghouse: To facilitate the return-to-duty process and ensure compliance with DOT regulations.
- Healthcare Providers: When necessary for coordinating your recovery and counseling services.
- Legal Authorities: If required by law, such as in response to a court order or subpoena.
We retain your personal information only for as long as necessary to provide our services and fulfill legal obligations. Once data is no longer needed, it is securely deleted or destroyed.
