What Is the FMCSA Clearinghouse Website?
The FMCSA Clearinghouse website is a secure, federally managed database maintained by the Federal Motor Carrier Safety Administration (FMCSA). It tracks DOT drug and alcohol program violations for safety-sensitive employees, including:
- Positive drug or alcohol test results
- Refusals to test
- Return-to-duty (RTD) completion status
- Follow-up testing requirements
Employers, Medical Review Officers (MROs), and Substance Abuse Professionals (SAPs) rely on the FMCSA Clearinghouse to make compliance and hiring decisions—making accuracy absolutely essential.
Why Incorrect Information Appears on the FMCSA Clearinghouse
Errors on the FMCSA Clearinghouse website are more common than many drivers realize. These inaccuracies may occur due to:
- Data entry mistakes by employers or MROs
- Duplicate or outdated records
- RTD steps not updated correctly
- Violations reported under the wrong driver profile
- Employers failing to close records after compliance completion
Even a small error can prevent drivers from returning to work.
Who Can Dispute Information on the FMCSA Clearinghouse?
Only commercial drivers can initiate a dispute on the FMCSA Clearinghouse website. However, disputes typically involve coordination with:
- Employers
- Medical Review Officers (MROs)
- Substance Abuse Professionals (SAPs)
Organizations like Delivered2Choices help drivers understand their options and navigate this process correctly.
Step-by-Step Guide to Disputing Incorrect Information on the FMCSA Clearinghouse Website
Step 1: Log in to the FMCSA Clearinghouse Website
Access the official FMCSA Clearinghouse website using your Login.gov credentials.
Step 2: Review Your Driver Record
Navigate to your dashboard and carefully review all reported violations and compliance details.
Step 3: Identify the Incorrect Information
Determine exactly what is inaccurate—such as test results, violation dates, employer details, or RTD completion status.
Step 4: Initiate the Dispute
Click on the specific record and select the “Contact Us” option. Fill out form and/or call the 800#
Step 5: Select the Appropriate Dispute Reason
Choose the most accurate reason, such as:
- CDL Validation
- SAP – Designation
- Other
Step 6: Submit Supporting Details
Provide a clear explanation describing why the information is incorrect. Clear details help speed up resolution.
Step 7: Track Your Dispute Status
Monitor your dispute directly through the FMCSA Clearinghouse website dashboard or through DataQs at https://dataqs.fmcsa.dot.gov/.
What Happens After You Submit a Dispute?
Once a dispute is submitted:
- The reporting party is notified
- They have 30 days to respond
- If unresolved, FMCSA may review the case
- Incorrect records may be corrected or updated
During this time, the record remains visible but marked as “Under Dispute.”
Common Mistakes to Avoid When Filing a Dispute
To avoid delays or complications, drivers should avoid:
- Selecting the wrong dispute reason
- Submitting incomplete explanations
- Missing response deadlines
- Assuming disputes resolve automatically
- Not seeking professional guidance when needed
How Delivered2Choices Helps Drivers With FMCSA Clearinghouse Issues
Delivered2Choices specializes in helping drivers resolve FMCSA Clearinghouse challenges with confidence. Our support includes:
- Clearinghouse record reviews
- Dispute guidance and compliance support
- SAP coordination and RTD process assistance
- Employer communication guidance
Our experience ensures drivers follow the correct steps while staying fully compliant with FMCSA regulations.
Ron Smith: DOT Compliance Expert at Delivered2Choices
When drivers face challenges related to the FMCSA Clearinghouse website, trusted guidance is essential. Ron Smith is a DOT-qualified Substance Abuse Professional (SAP) evaluator and compliance expert at Delivered2Choices.
With extensive experience supporting safety-sensitive professionals, Ron Smith assists drivers in understanding Clearinghouse records, compliance obligations, and return-to-duty pathways. His professional, straightforward approach helps drivers move forward while remaining aligned with FMCSA and DOT requirements.
Frequently Asked Questions (FAQs)
Can incorrect information be removed from the FMCSA Clearinghouse?
Legitimate violations cannot be removed, but incorrect or inaccurately reported records can be disputed and corrected.
How long does a dispute take on the FMCSA Clearinghouse website?
Most disputes are resolved within 30 days, depending on the reporting party’s response.
Will employers see my dispute?
Yes. Employers can see that a record is marked as “Under Dispute.”
Can disputes affect my return-to-duty process?
Yes. Correcting inaccurate information may help unblock or update RTD status.
Do I need professional help to dispute a Clearinghouse record?
While not required, professional assistance from Delivered2Choices can help avoid delays and errors.
Take Control of Your FMCSA Clearinghouse Record Today
Get Expert Help From Delivered2Choices
Incorrect information on the FMCSA Clearinghouse website can put your career on hold—but it doesn’t have to stay that way.
Delivered2Choices provides clear guidance, compliance support, and expert assistance to help drivers resolve disputes and return to work with confidence.
Contact Delivered2Choices today and take the next step toward restoring your professional driving career.
